Practical advice to help you understand your stove or fire, choose suitable fuel and get to grips with everyday use and maintenance.
A problem with your stove or fire doesn’t always mean the appliance itself has a fault. Your fuel choice, how you use the fire and how well the chimney draws all affect its performance.
We provide practical advice to help you understand your appliance and the factors that influence how it works.
Straightforward, useful advice. We explain what we find in plain language and tailor our guidance to your stove, chimney and circumstances.
From fuel choice to your next sweep, we can talk you through the everyday questions that come with using a stove or open fire.
We help you understand which fuels suit your wood-burning stove, multi-fuel stove or open fire.
We discuss how you use your appliance and offer practical guidance for your particular setup.
If your chimney isn’t drawing properly, tell us what you’ve noticed so we can advise on the next step.
We explain the routine chimney and stove care that your installation needs.
We help you plan when to arrange your next sweep, taking account of your appliance, fuel and use.
We explain what to look out for between visits and when to get in touch for further advice.
Unsure whether something is normal? Tell us what you’ve noticed and we can help you work out the next step.
Can you help me understand how to use my stove?
Yes. We can discuss how you use your stove or fire and offer practical guidance based on your appliance and circumstances.
Can you advise on which fuel to use?
Yes. Suitable fuel choice forms part of our advice. Tell us which appliance you have and what you normally burn so we can discuss your setup.
What if my chimney isn’t drawing properly?
Get in touch and describe what happens and when you notice it. We can discuss your concerns and advise whether your chimney needs further investigation.
Can you tell me when to arrange my next sweep?
Yes. We can recommend a suitable sweeping routine based on your appliance, the fuel you burn and how regularly you use it.
A few details help us understand your stove or fire. Photographs can also help you explain your setup.
We work across Widnes, Liverpool and surrounding areas.
Not sure whether we cover your postcode? Get in touch and we will confirm availability.
We also cover parts of:
If you’re unsure whether something is normal or think there may be a problem, get in touch.
Call us, WhatsApp us or send an email to discuss your stove or fire.
