FREQUENTLY ASKED
QUESTIONS
Straightforward answers about chimney sweeping, stove care and your appointment with The Flue Fighters.
FREQUENTLY ASKED
CHIMNEY
SWEEPING
What to expect from a sweep, from keeping your home clean to the certificate we provide.
Will chimney sweeping make a mess?
We make keeping your home clean a priority. We protect the area around your stove or fireplace and use professional equipment to contain soot and debris while we sweep.
How often should I have my chimney swept?
The appropriate frequency depends on the type of appliance, fuel and how frequently it is used.
We can advise based on your individual situation.
Can you sweep more than one chimney during a visit?
Yes, where appropriate. Tell us how many chimneys or appliances you have when you book so we can allow enough time for the visit.
Do you provide a certificate after sweeping?
Yes. We issue a chimney sweeping certificate on completion of a sweep for your solid-fuel installation and highlight any issues we find.
PRICES &
YOUR APPOINTMENT
A little information before we visit helps us plan the work and explain the likely cost.
How much does a chimney sweep cost?
The cost depends on your chimney, appliance and the work you need.
| Service | Price |
|---|---|
| Sweep & service of a lined chimney | From £90 |
| Sweep & service of an unlined chimney | From £100 |
| Additional CCTV inspection | £30 |
| New homeowner safety inspection report | From £120 |
Contact us for a quote for bird nest removal or replacement parts such as firebricks, rope seals and glass.
Send us details of your appliance and chimney. We can explain the likely cost before you agree to an appointment.
What do you need to know when I book?
Please share:
- Your address or postcode
- The type of stove or fireplace
- When you last had the chimney swept
- The fuel you use
- Details of any problems you have noticed
- Parking or access information
Photos of your stove, fireplace or chimney can also help us understand the setup before we visit.
Do I need to do anything before you arrive?
Please clear an area of around two metres in front of your fireplace or stove so we can set up our equipment safely. Move furniture, ornaments and valuables away from the immediate work area.
Can you come at short notice?
We always try to help when we have availability. If you need an appointment at short notice, contact us to check.
BLOCKAGES &
STOVE CARE
Help with suspected blockages, a closer look inside your chimney and caring for your stove.
Can you investigate a blocked chimney?
Yes. We investigate suspected chimney and flue blockages. Where appropriate, we use CCTV equipment to take a closer look inside and help identify the problem.
Can you remove a bird nest?
We first assess the suspected nest and any restrictions that affect the work. Where removal can safely and lawfully proceed, we explain what it involves and discuss the next steps with you.
Can you inspect inside my chimney?
Yes. We offer CCTV chimney inspections where further investigation is appropriate. We can discuss whether an inspection would help with your chimney or flue.
Do you service stoves?
Yes. We provide stove servicing, maintenance and suitable repair work. Tell us about your stove and any problems you have noticed so we can discuss what you need.
WHERE &
WHO WE HELP
Local chimney and stove care for homeowners, landlords and property professionals.
Do you work with landlords and letting agents?
Yes. We work with landlords, letting agents and property managers. Visit our Landlords & Businesses page to find out more, or contact us to discuss a one-off visit or ongoing requirements.
Which areas do you cover?
We mainly work across Widnes and Liverpool, and also cover parts of Merseyside, Cheshire, Wirral, Wigan and surrounding areas.
| Area | Postcode districts |
|---|---|
| Widnes | WA8 |
| Runcorn | WA7 |
| Frodsham and Helsby | WA6 |
| St Helens | WA9, WA10, WA11 |
| Warrington and surrounding areas | WA1–WA5 |
| Liverpool and immediate suburbs | L1–L19, L24–L28 |
| Crosby | L23 |
| Formby | L37 |
| Chester and surrounding areas | CH1–CH4 |
| Wirral | CH41–CH49, CH60–CH63 |
| Wigan and surrounding areas | WN1–WN6 |
These postcode districts are a guide to our service area.
Coverage can vary within each district. If you’re unsure whether we cover your address, send us your full postcode and we’ll confirm.
STILL HAVE A QUESTION?
Tell us about your chimney or stove and we’ll help you work out the next step.
Call us, WhatsApp us or send an enquiry to discuss where you need help.
